7 Night Comfort Exchange Or Return Policy

We at The Sleep Gallery pride ourselves in making sure you are completely satisfied with your mattress purchase.  However, in the unlikely event that you find your mattress is just not giving you the correct comfort or support, we offer a 7-night comfort exchange or return policy.

Terms & Conditions For Mattress Exchanges:

  • The 7-night return policy is only available on Mattresses and Bed sets, not furniture or accessories.
  • The Mattress or Bed set needs to be returned in the same condition as delivered and in the original packaging.
  • We cannot accept a return of damaged or marked mattresses. We, therefore, advise you to use a quality mattress protector on your new mattress.
  • There will be a collection and handling charge which will be determined on a case by case basis and dependent on the collection area.
  • We can only accept one exchange or return per customer.
  • We cannot accept returns on Clearance or Discounted stock items.
  • We do not accept returns on Special Size or Custom made beds or mattresses.